It is important to us that you know what we do with your data and that you can use this knowledge to decide for yourself what is okay and what is not.

At a glance

– Since we ship with Deutsche Post/DHL, we need your consent to print your address data on a parcel and thus pass on your data to third parties (shipping service providers).

– We also need your permission to send you emails about your order. This includes, for example, the order and shipping confirmation.

– You will also be able to informed by email about new products or receive exclusive pre-sale rights because you have already made a purchase at CULYA™. If you want to do without it, you could let us know by email. You also have the option of unsubscribing from the mailing list (via a link) when you receive an email from us.

– We collect data via Google Analytics, which helps us to better understand you as a customer and to improve our service if necessary. adapt. However, these data are not linked to personal data, but are analyzed as a whole as statistics.

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This summarizes what is behind the consent of the privacy policy for us. For completeness, here are all the details again.⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

If you have any questions, please do not hesitate to contact us at contact@culya.com

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Privacy policy in detail

The controller responsible for data processing is

CULYA™ – stay cool. go further.

managed by visual feeling Ltd.

Office 202

Orestiados 1

8560 Pegeia

contact@culya.com

Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we will inform you in detail about how we handle your data.

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Access data and hosting

You can visit our website without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.

This access data is analyzed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves in accordance with Art. 6 para. 1 p. 1 lit. f GDPR to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.

Data collection and use for contract processing, establishing contact and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 p. 1 lit. b GDPR for contract processing and processing your inquiries.
Insofar as you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account.
After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

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Data transfer

For the fulfillment of the contract pursuant to Art. 6 para. 1 p. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

We also use an external merchandise management system to process orders and contracts. The data transfer or processing that takes place in this respect is based on order processing.

Data transfer to shipping service providers
If you have given us your express consent to this during or after your order, we will process your personal data on the basis of this consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, we will forward your e-mail address to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.

Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

Deutsche Post AG
Charles-de-Gaulle-Strasse 20
53113 Bonn
Germany
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Data transfer to debt collection agencies
For the fulfillment of the contract pursuant to Art. 6 para. 1 p. 1 lit. b GDPR, we will pass on your data to a commissioned debt collection company if our payment claim has not been settled despite a previous reminder. In this case, the debt is collected directly by the debt collection agency. In addition, the disclosure serves to safeguard our legitimate interests in the effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 lit. f GDPR, which predominate in the context of a balancing of interests. 1 p. 1 lit. f GDPR.

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E-mail newsletters and postal advertising

Email advertising without subscribing to the newsletter and your right to object
If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to send you an e-mail on the basis of § 7 para. 3 UWG to regularly send offers for similar products to those already purchased from our range by e-mail. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an advertising approach to our customers.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

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Postal advertising and your right to object

In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an advertising approach to our customers in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.

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Cookies and web analysis

We use so-called cookies on various pages in order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™
If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics for website analysis. The web analytics service is provided by Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. After the end of the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: httpss://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your end device. If you delete your cookies, you must click the link again.
This website also uses Google Signals. This is an extension function of Google Analytics that enables so-called “cross-device tracking”. This means that if your Internet-enabled devices are linked to your Google account, Google can create reports on usage behavior (in particular the cross-device user numbers), even if you change your device. Google uses data for this purpose if you have activated the “personalized advertising” setting in your Google account.
This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.
We do not process personal data in this respect; we only receive statistics compiled on the basis of Google Signals.
You can deactivate the “personalized advertising” setting in your Google account at any time and thus object to collection by Google Signals.

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Online marketing

Google Ads Remarketing
We use Google Ads to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in the optimal marketing of our website in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. After the end of the purpose and the end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.

Any further data processing will only take place if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads you see on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to create target groups.

Google Ads is a service provided by Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de).
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie via this link. You can also obtain information from the Digital Advertising Alliance about the setting of cookies and make settings for this.

Affilinet partner program
Our website participates in the Affilinet partner program. This is offered by AWIN AG, Eichhornstraße 3, 10785 Berlin (hereinafter “affilinet”). This is a so-called affiliate system in which persons registered with affilinet (also known as “publishers”) advertise the products or services of so-called “advertisers” on their websites using advertising material.
This serves to safeguard our legitimate interests in the optimization and economic exploitation of our online offer, which predominate in the context of a balancing of interests in accordance with Art. 6 para. 1 lit. f) GDPR.
By means of cookies, affilinet can track the process of the respective order and, in particular, understand that you have clicked on the respective link and then ordered the product via the affiliate partner program.
You can prevent the setting of cookies by our contractual partners or our website at any time by adjusting your Internet browser settings accordingly. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programs.
Further information on data processing at affilinet can be found here.
Google reCAPTCHA
We use the Google reCAPTCHA service in some forms on this website to protect against misuse of our web forms and spam. Google reCAPTCHA is a service provided by Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). By checking manual input, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. This serves in accordance with Art. 6 para. 1 p. 1 lit. f GDPR to safeguard our legitimate interests in protecting our website from misuse and in a trouble-free presentation of our online presence, which predominate in the context of a balancing of interests.

Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the verification methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website, including your IP address, is generally transmitted to a Google server in the USA and stored there. In addition, other cookies stored in your browser by Google services are evaluated by Google reCAPTCHA.
Personal data is not read or saved from the input fields of the respective form.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of data generated by the JavaScript or the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by preventing the execution of JavaScripts or the setting of cookies in your browser settings. Please note that this may limit the functionality of our website for your use.

Further information on Google’s data protection policy can be found here.
Google Fonts
The script code “Google Fonts” is integrated on this website. Google Fonts is a service provided by Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a uniform presentation of the content on our website in accordance with Art. 6 para. 1 lit. f) GDPR. In this context, a connection is established between the browser you are using and Google’s servers. This gives Google knowledge that our website has been accessed via your IP address.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. Further information about data processing by Google can be found in Google’s privacy policy.

Adobe Typekit
The script code “Adobe Typekit” from Adobe Systems Incorporated 345 Park Avenue San Jose, CA 95110-2704, USA (hereinafter: Adobe) is integrated on this website. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a uniform presentation of the content on our website in accordance with Art. 6 para. 1 lit. f) GDPR. In this context, a connection is established between the browser you are using and the Adobe servers. This gives Adobe knowledge that our website has been accessed via your IP address.
Adobe is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
Further information on data processing in the context of Adobe Typekit can be found in Adobe’s privacy policy.

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Social Media

Use of social plugins from Facebook, Instagram

Social plugins (“plugins”) from social networks are used on our website.

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the “Like” or “Share” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in the optimal marketing of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.

The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your rights and setting options in this regard to protect your privacy can be found in the providers’ data protection notices:

httpss://www.facebook.com/policy.php
httpss://help.instagram.com/155833707900388

If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the respective service before visiting our website. You can also completely prevent the plugins from loading with add-ons for your browser, e.g. with the script blocker “NoScript”.

Our online presence on Facebook, Instagram

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We provide information about our products and current special offers.
When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. This data is used to create so-called user profiles using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. As a rule, cookies are used on your end device for this purpose. Visitor behavior and user interests are stored in these cookies. This serves acc. Art. 6 para. 1 lit. f. GDPR to safeguard our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties, which predominate in the context of a balancing of interests. If you are asked by the respective social media platform operators for consent (agreement) to data processing, e.g. by means of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR.
Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their pages, as well as a contact option and your rights in this regard and setting options to protect your privacy, in particular opt-out options, please refer to the providers’ data protection notices linked below. If you still need help with this, you can contact us.

Facebook: httpss://www.facebook.com/about/privacy/

Instagram: httpss://help.instagram.com/519522125107875

Possibility of objection (opt-out):

Facebook: httpss://www.facebook.com/settings?tab=ads

Instagram: httpss://help.instagram.com/519522125107875

Sending evaluation reminders by e-mail

If you give us your express consent to this during or after your order in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, we will use your email address as a reminder to submit a review of your order via the review system we use.

This consent can be revoked at any time by sending a message to the contact option described below.

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Contact options and your rights

As the data subject, you have the following rights:

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– in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
– in accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
– in accordance with Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is necessary.

to exercise the right to freedom of expression and information;

to fulfill a legal obligation;

for reasons of public interest or

for the assertion, exercise or defense of legal claims
is required;
– in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as

the accuracy of the data is disputed by you;

the processing is unlawful, but you object to its erasure;

we no longer need the data, but you need it to assert, exercise or defend legal claims, or

you have objected to the processing pursuant to Art. 21 GDPR;
– in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
– pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

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Right of objection
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims

This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.

Privacy policy created with the Trusted Shops legal text editor in cooperation with Wilde Beuger Solmecke Rechtsanwälte.