What you might still want to know

Cooling cloth

The cloth measures 90 x 30 cm and weighs 55 g.

The material can withstand 60 °C, but we recommend washing it at 40 °C to protect the fabric and the environment.

Slight discoloration of the water may occur during the first wash. Darker colors are more affected than lighter ones. However, there is no real discoloration. If the cooling towel is washed with dark clothing, you don’t need to worry at all.

As often as you like, as the cooling effect is generated purely physically and can theoretically last a lifetime. Provided you take good care of your CULYA 🙂

This depends on how much cooling is used and how warm it is outside. However, you can always recreate the effect by shaking it out and cool yourself down several times until you are really refreshed.

It depends on how you deal with it. We use high-quality materials so that it lasts as long as possible. Our customers have been using one or two CULYA cooling towels for several years. Unfortunately, the corners of some cloths disintegrate after a while. We have already improved this in the new products. However, if this is the case for you, the lighter will help. Briefly melt the fibers together and the cooling cloth is “repaired”.

Shipping

From a 35,00 € shopping cart we take over the shipping within Germany. Before that, you can select the shipping method you prefer. For Austria and Switzerland, we charge a flat rate to cover our costs.

We ship with Deutsche Post and DHL, for larger orders as a parcel.

It usually only takes one working day, but in some cases it can take up to 3 days. We ship on the same day if the order is received before 12 noon.

If you would like to return products, you will find all the information here.

Payment

We want you to be satisfied. If this is not the case, please contact us and we will find a suitable solution. For example, you can return the product and we will refund the purchase amount.

You can pay with Paypal, all major credit cards (Visa, Mastercard, American Express, Diners Club, Union Pay, Discover), bank transfer, Amazon Pay, Google Pay and Apple Pay.

Yes, after you have placed your order, you will receive an e-mail from us confirming your order. If this is not the case, please contact us via Whatsapp, Messenger or e-mail.

Purchase on account is reserved for companies and higher order volumes. If you meet these criteria, you are welcome to order by invoice. Simply contact us by email at contact@culya.com

Questions?

If anything is still unclear, contact us directly via Whatsapp, Messenger or email. You will find all contact options at the top left.